Description: The objective of this project was to understand the commodity market, to analyze the factors which affect the prices of commodity products, mainly the most traded commodity products. Client Name: S M C Global Securities Limited, (Delhi), 15 April, 2008 to 15 June, 2008. Project Name: Study of commodity trading in India and hedging solution to Corporate. Managing and coordinating with the supplies, dealer and customers for the effective and efficient supply of parts and spares. Taking care of the parts supply from our dealer in India during sudden machine breakdown. Accomplishments Spares and parts management, inventory management along with the complete commercial documents handling for the import of the parts from UK and Dealing with the direct customer and the Stockiest.
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AlsoĬoordinate the parts transfer to the customers in India. Facilitate internal audit for the Sales departmentĮxecutive: Spares and Parts Management, Extec Screens and Crushers Gurgaon, Haryana - 2009-2010 Coordinating the parts availability in the factory of UK, and its quantity in the dealers in India. Prepare Graph and presentation for the sales complain for the month and review the report. Prepare Reports and Presentations of all Customer Care activities and submit the same to the management for continuous monitoring and review Coordinate Training Programs for the sales consultant, SSI manager at dealership, CRM and CRE. Use CRM tools such as Dealer Management System (GDMS) for effective follow up of complaints or inquiries of customers Plan, Implement and Monitor major Customer Care activities and training program for the sales consultant, SSI manager at dealership, CRM and CRE. Accomplishments Coordinate HO Customer Complaints and resolve the same through coordination with the Customer Care Managers and Executives at Showroom and branches. Also deal with problems as a higher authority if cann’t be resolve by the CRM of the dealers. Performed bank research and studied profiles, recognizing the number of rates and investments which yielded major returns.Ĭustomer Relation and SSI Executive, Hyundai India Motors Ltd Kolkata, West Bengal - Jan,2011- Aug,2011 Worked as a trainer and CRM where my basic work included to train the dealer’s CRM and also to manage database of all the complaints status.
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Analyzed the profile of the different banks and checked for the rates Conducted various presentations and case studies through Internet. Designed format to see each day data for different banks to see if the data are captured properly and what is the variation. Accomplishments Validate data retrieving software to be used in banks and other financial institutions designed product templates and created knowledge base articles to allow effective modeling of instruments. Senior Financial Analyst, Tuli e Services Kolkata, West Bengal - Aug,2011- till date My work includes Validate data, Designing format, conducting various presentation and giving creative ideas for the customization of the website created for the product investment purpose.
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I am an MBA in Finance and Marketing, having 3 years of work experience.
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To work in pragmatic way in an organization where I can show my talent and enhance my skills to meet company goals and objective with full integrity and zest.